In light of continuing Government advice regarding the spread of coronavirus (Covid-19) and social distancing, the majority of our face to face courses remain cancelled. Alternatively, we are pleased to offer an increasing range of online and virtual courses. Please see individual courses for details.

Search for Learning and Development Services and Pathways

Course Type
69 courses found

Code: ESC/20/262 Equality & Diversity for Managers (Cancelled)

It is the responsibility of all to act and lead by example in ways that support equality and diversity.  Successful organisations are the ones that reflect the richness of diversity in their workforce that exists in their local community. It takes account of people of different ages, appearances, genders, origins, cultures, race, geographical locations, health and mental health, relationships, sexual orientations, class, religion and beliefs, political beliefs, social and economic status and those with or without responsibilities for dependents. However, to be successful an organisation must first look to and understand its organisational culture.

Organisational culture refers to the collective beliefs and principles of an organisation. Every organisation has a unique culture and gives it a sense of direction which decides and controls the way its workforce behave among themselves and to those outside their organisation. Without understanding what its collective beliefs and principles are, an organisation could experience poor staff engagement, retention and services.

 

You will need to bring your own lap top on the day.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 17 August 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/444 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue Map
1 19 August 2020 10:00 - 12:00 Remote Corporate Training Map

Code: ESC/20/552 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue Map
1 02 September 2020 10:00 - 12:00 Remote Corporate Training Map

Code: ESC/20/230 An Introduction to Customer Service (Cancelled)

To ensure that staff understand and apply at all times the fundamentals of customer-service excellence. The focus being on the maintaining of high quality customer service despite the changing climate.


To ensure that ESCC staff maintain and enhance the reputation of the Council by highlighting why good customer service is vital to the on going success of ESCC. To be achieved by fulfilling all obligations within the Customer Promise and the Customer Values.

 

It is essential that you complete Our Customer Promise e-learning module prior to attending this workshop.

Essential Information
Session Session Date Session Time Session Venue Map
1 04 September 2020 09:30 - 12:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/638 An Introduction to Customer Service - delivered digitally

To ensure that staff understand and apply at all times the fundamentals of customer-service excellence. The focus being on the maintaining of high quality customer service despite the changing climate.


To ensure that ESCC staff maintain and enhance the reputation of the Council by highlighting why good customer service is vital to the on going success of ESCC. To be achieved by fulfilling all obligations within the Customer Promise and the Customer Values.

 

It is essential that you complete Our Customer Promise e-learning module prior to attending this workshop.

Essential Information
Session Session Date Session Time Session Venue Map
1 04 September 2020 09:30 - 12:30 Remote Corporate Training Map

Code: ESC/20/380 Excel 365 Level 4; Advanced Data Handling and Analysis (Cancelled)

Do you handle large amounts of data in the course of your work?

Do you spend a lot of time cleaning up data and preparing it for analysis?

Do you need to combine data from different data sets?

This new course covers two major Excel 365 tools which should make your job easier– Power Query and Power Pivot.

The course is for you if you are familiar with the topics covered in the Excel Analysing Data course, in particular creating and manipulating Pivot Tables, and can create worksheet formulas and use Excel functions such as IF and VLOOKUP

Essential Information
Session Session Date Session Time Session Venue Map
1 07 September 2020 09:00 - 09:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/350 Microsoft Excel 2010: Analysing Data (Cancelled)

This course is for you if you use Excel to store tables of data and want to extract information and produce reports from that data.

Essential Information
Session Session Date Session Time Session Venue Map
1 07 September 2020 09:30 - 12:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/615 Website & Intranet CMS Training - remote training, via Microsoft Teams

This short course gives a general introduction on using Umbraco to update East Sussex County Council's external, public-facing website for residents and businesses: www.eastsussex.gov.uk 

It also covers some features on the staff intranet.

Please note - this is a remote learning session which will be completed using Microsoft Teams.

We recommend that you check
• firstly that you have Microsoft Teams available on the device you intend to use
• that both the video and audio settings are available on that device
• that you complete the session in a place with as little likelihood of interruption as possible, and with minimal background noise

 

You will also have to complete the Writing for the Web Training

Essential Information
Session Session Date Session Time Session Venue Map
1 09 September 2020 10:00 - 12:00 Remote Corporate Training Map

Code: ESQ/20/20 Level 4 Apprenticeship : Children, young people and families practitioner – Residential Childcare Pathway (September 2020)

The apprenticeship standard provides the skills, knowledge, values and behaviours required of the Children, Young people and Families practitioner.


The learning period for this apprenticeship is 2 years.

There will be an further period during which the apprentice takes their end point assessments, this is typically 3 months.

To apply please click the 'Take This Course' button.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2020 09:30 - 12:30 External trainer Map

Code: ESC/20/346 Microsoft Excel 2010: Foundation Level 1 (Cancelled)

This course is suitable if you are new to Excel or want to build your confidence performing key Excel tasks such as data entry, printing, entering formulas and sorting and filtering data.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map